Since 01/15/03   - - - You are not alone ------>  Click here see the Web Stats 

Visit our New website
 www.DontBuyOne.com
We are posting your email messages for the president of Chrysler to read.

Ralph Nader's - Center for Auto Safety's
Thanksgiving Letter to Daimler Chrysler CEO Dieter Zetsche
You really need to read this letter

Link to Thanksgiving Letter to Daimler-Chrysler

Excerpt from letter - "It’s not the consumers who are "defective" in following maintenance schedules; it’s the 2.7L engine. Ask what changes Chrysler made in the 2.7L engine when it went from a 3 year/36,000 mile warranty in 2002 to a 7 year/70,000 mile warranty in 2003 to prevent the below 70,000 mile failures so common in 1998-2002 models? Ask why Toyota, Volkswagen and yes, Mercedes, owners are given extended warranties for engine oil sludge damage but not 2.7L Chrysler owners?"

 

If your Chrysler or Dodge engine failed while driving immediately call 1-800-424-9393
which is the number of the U.S. National Highway Traffic and Safety Institute.  They are very interested.

CANADIAN Residents - - - >>> http://intrepidhorrorstories.blogspot.com/  <<< - - - CANADIAN Residents

Chrysler & Dodge 2.7 liter Engine Failures - Ask about them at any Auto Parts Store - These engines are Terrible

We have received email from hundreds of Dodge and Chrysler owners since March 2003 whose engines have failed but Chrysler has refused any assistance and blames everyone for not maintaining their car.  Chrysler makes pretty cars but they don't last and worse yet they don't care.  This engine is notorious for broken timing chains and sludge build up.  Everytime you see a Dodge Intrepid or Chrysler Concord look at the exhaust pipe - if you see a very light trace of very light blue gray smoke that engine is just about ready to go - no warning just a $7,000 repair bill.  What ever you do - don't buy one of these cars. 

Tell us about your problem - email 

Chrysler is no longer American owned the Germans have it and they simply don't care about existing customers, particularly Americans.  Their stock is way down and not expected to recover for a long time because they have so many unresolved 'warranty liabilites'.

What you can do -

• Call Chrysler and have them open a case file on your vehicle. This will give you a record of your case with the company. The number is 1-800-992-1997.
• Call the Zone Rep and open a case file with him or her. The Zone Rep is often the most influential person in getting money to fix your vehicle.
• Call NHTSA and CAS and file complaints with them, especially with NHTSA if you are having a problem like transmission, air conditioning or ABS failure. The more complaints they get, the more likely that they will investigate and order a recall, and the more likely you'll get your money back. The more people that call, the more likely something will get done! In addition, someone like CAS can put pressure on the company to fix the problem.
  • National Highway Traffic Safety Institute: 1-800-424-9393
  • Center for Automotive Safety: (202) 328-7700
• Inform the media! Consumer Reports, local media (if your area is small enough)...let them know how bad you are being treated by Chrysler and it's dealerships!

If your Dodge Intrepid or Chrysler Concord engine seized or quit while you were driving please Email us right away.  

We are working to compile a list of everyone whose safety was jeopardized due to an engine failure.  The U.S. National Highway Traffic and Safety Association is very serious about protecting consumers from defective cars that can cause accidents and injury.  You should also use the NHTSA link below to file a report.  If your engine failed while driving they need to know. Many elderly people drive the Chrysler Concorde and they often will not have the strength to control this large car if the engine fails and power steering and braking is lost.   

The NHTSA is a consumer protection government agency.  
Click here for link to the U.S. National Highway Traffic & Safety Association online complaint form. 
                                                                        OR
You can call the DOT Auto Safety Hotline at 1-888-DASH-2-DOT (1-888-327-4236) and a NHTSA representative will record your complaint information.


Intrepid and Concorde Engine Failures  - Overview - (more links at bottom of this page)

Chrysler Concorde and Dodge Intrepid - Intermittent Cabin Heat Problem may lead to total engine failure - If you have had trouble with your car heater not operating properly serious damage may have already occurred to your engine.  The primary symptom is that the car heater, for no reason,  does not blow hot air - then it starts working.  If this has been happening it is likely that your car engine has been overheating and causing sludge to build up in the top half of the engine.  Ultimately your engine will fail with very little warning.  Some symptoms are car starts to burn oil, very light traces of white smoke from exhaust and the engine may seem to run a little rough at idle.   If you have had this loss of cabin heat problem you need to have your engine checked for sludge right away.  

Concorde and Intrepid Owners with 2.7 liter engine - Check your engines - Immediately examine your oil fill cap to see if there is any build up of a black grease like gunk.  If you see this immediately contact your mechanic to determine if you have a sludge build up.  The Chrysler factory warranty and most of the Extended Warranty plans WILL NOT cover engine repairs if they find sludge in your engine.  If sludge is present your engine will almost certainly fail with little or no warning.  Cost for repairs averages $6,500.  Class action lawsuits are being filed that may ultimately offer some compensation. 

Chrysler Motor company which is now owned by Mercedes Benz is producing a flood of reliability complaints.  The apparent lack of concern for car owners who experience major problems such as total engine and transmission failures is inexcusable.  Complete engine failure may happen with absolutely no warning due to sludge build up in low mileage well maintained cars.  Owners are typically stuck with $6,500 plus repair bills.  Below is a gathering of links that speak to this and other issues with Chrysler products.  Both Chrysler Factory and Extended Warranties have denied coverage when sludge was found.  Decide for yourself as to the integrity of the company which promises unsurpassed quality and engineering. 
Contact or send links to drm@datatown.com 

We have reports that many repair shops will not work on these engines because they are to hard to work on and that others have begun to specialize in them because so many are failing.  We are told that Chrysler does not offer what is called a 'long block' replacement and that the engines have to be repaired piece meal instead of having all major components come in one assembled package.

The number below was working on March 12th but we do not know how long it will continue to ring and be answered.  This investigator says he has not heard anything about this problem, especially the cooling related issues.  Perhaps everyone who has had a major engine failure should give him a call.  If they hear from enough of us, something might be done.

Dodge Intrepid Problems  http://intrepid.clan-510.org  - Chrysler and Dodge Intrepid Problems Support Group

Dodge Ram Problems  http://www.minerich.com/dodge_ram.htm 
 devoted to educating the consumer on  the   "NEW DODGE RAM"

Contact Person at Chrysler: 

M. R. Porterfield
Special Investigations
Phone: (248) 944 - 7134
Fax: (248) 512 - 8748

Class Action Lawsuits against Chrysler
- http://www.brakeshift.com/chrysler_lawsuit.html  - Brake Shift Interlock lawsuit
- http://www.alexanderlaw.com/class.html  -  Rear Hatch door lock failure lawsuit
- http://www.safetyforum.com/lemon/release3.html -  Fraudulently Recycling Lemons lawsuit
- http://www.consumersunion.org/products/hb3125sw301.htm  - Sued for Selling Lemons lawsuit
- http://www.bigclassaction.com/automotive.html  - Premature engine failure due to sludge lawsuit
- http://www.sptimes.com/2002/07/06/Business/Business_digest.shtml  - Seatbelt controversy

Engine Failures Concord - Intrepid - The 2.7 liter engine is one of the first all computer designed engines.

- http://www.bigclassaction.com/automotive.html  - Premature engine failure due to sludge lawsuit
- http://www.complain-complain.com/com/display_complaint.asp?table=chrysler&id=69 - Intrepid 2000 blown engine, sludge
- http://www.complain-complain.com/com/display_complaint.asp?table=chrysler&id=78 - Intrepid 1999 blown engine, sludge
- http://www.complain-complain.com/com/display_complaint.asp?table=chrysler&id=48 - Intrepid blown engine, sludge
- http://www.complain-complain.com/com/display_complaint.asp?table=chrysler&id=32 - Concorde 1999 blown engine, sludge
- http://www.complain-complain.com/com/display_complaint.asp?table=chrysler&id=21 - Intrepid 1998 blown engine
- http://www.complain-complain.com/com/display_complaint.asp?table=chrysler&id=13 - Intrepid 1999 blown engine
- http://www.carsurvey.org/viewcomments_review_24736.html  - Intrepid 1998 - blown engine
- http://www.dodge-chrysler-auto-truck-engines.com/quality.html  - Rebuilt engine supplier

Consumer Comments/Complaints
 - http://forums.vmag.com/mvgrandcaravan1199/messages/746.html  - Minivan complaints
 - http://cartalk.cars.com/Columns/Archive/1996/January/07.html - Peeling paint
 - http://www.complaints.com/complaintofthedaymarch302001.2.htm  - Reselling lemons
 - http://www.mychryslersucks.com/  - self explanatory
 - http://www.ptripoff.com/DCsays.html  - PT Cruiser wheels
 - http://www.madisoncountydodge.com/1.html  - 96 Dakota - bad experience
 - http://www.flinksnorph.com/chrysler.html  - Plymouth Neon
 - http://www.butlerconti.homestead.com/files/story.htm  - 1995 Eagle Vision
- http://dodgeram.info/survey_dealer/MO/RoyalOaks.htm  - Concorde 2000
- http://www.minerich.com/dodge_ram.htm - Dodge Ram
- http://www.carsurvey.org/viewcomments_review_18577.html - 1998 Dodge Intrepid

News Items
- http://consumeraffairs.com/news02/chrysler_import.html  -  No warranty claims allowed for gray market cars
- http://www.iltla.com/may2001torts.htm - Chrysler sued for selling repurchased lemons at auction 
- http://www.unsafebelts.com/mediatools.shtml  - Chrysler seatbelt controversy
- http://kutv.com/gephardt/local_story_330160845.html   - Seatbelt controversy
- http://www.unsafebelts.com/mediatools.shtml  - Seatbelt controversy
- http://www.lemonaidcars.com/car-mini.htm - Bad Car Buys (Concorde, Intrepid, LHS....and more)
- http://www.popularmechanics.com/automotive/sub_care_sat/1999/3/right_coolant/print.phtml  - get the right coolant

Chrysler/Dodge Problem Web Pages
- http://www.wam.umd.edu/~gluckman/Chrysler/index.html - Resource for Chrysler owners who have had problems 
- http://www.cartrackers.com/Forums/live/Chrysler/  - CarTrackers.com - Chrysler page
- http://philip.greenspun.com/politics/litigation/automobile-disputes.html  - warranty disputes
- http://www.complain-complain.com/com/list_complaint.asp?table=chrysler - Complain-Complain.com - Chrysler page  
- http://peelingpaint.homestead.com/  - Chrysler Peeling Paint Page
- http://classaction.findlaw.com/recall/mv/nhtsa1/files/2001/pr09-01.html - U.S. Dept. of Transportation recall stats
- http://www.tirekick.com/nov00/recl-700.htm  - NHTSA Safety Recalls
- http://www.allpar.com/ed/tips/trans.html - suggestions to Chrysler

Car Defect Webpages 
- http://www.autosafety.org/autodefects.html  - common problems and advice (most manufacturers)

Dodge Intrepid Problems 
- http://intrepid.clan-510.org  - Chrysler and Dodge Intrepid Problems Support Group

Dodge/Chrysler Power Train Warranty 
- http://intrepid.clan-510.org/warranty.htm  - The new Chrysler 7 year/ 70,000 mile warranty, things you should know
- http://www.arifleet.com/pnews/2002/207-fn.doc  

Chrysler Labor Issues
http://www.thestarpress.com/tsp/business/local/02/sep/0912Chryslerlawsuit.php  - Chrysler workers sue

Send link suggestions to drm@datatown.com 

Chrysler Service Contact:
1-800-521-9922
M-F 8:30AM-5:00PM EST
P.O Box 2700
Troy, MI 48007-2700
Please provide the last 8 characters of your VIN (Vehicle Information Number)

Recall Information:
1-800-853-1403
M-F 8:00AM-8:00PM EST
P.O. Box 1040
St. Charles, MO 63302-9804

Click on the globe below to see the visitor statistics for this web page - your not alone.